Privacy Policy

Our Privacy Commitment

Welcome to cerulonavixa's privacy policy. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Your privacy is fundamental to our relationship, and we take our responsibility to protect your information seriously.

Information We Collect

We collect information that you provide directly and information that is gathered automatically when you use our services:

  • Personal identification information (name, address, date of birth)
  • Contact details (email address, phone number)
  • Website usage patterns and preferences
  • Technical information (IP address, browser type, device information)

How We Use Your Information

We use the information we collect for several legitimate business purposes:

  • Delivering our financial planning consultation services
  • Communicating with you about your account and our services
  • Improving our website functionality and service quality
  • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following legal foundations:

Primary Legal Basis:: We process your data based on contract performance, legitimate business interests, and your explicit consent where required.

Information Sharing

We may share your information in limited circumstances:

  • With trusted service providers who assist in delivering our services
  • When required by law or to protect legal rights
  • In connection with business transfers or corporate restructuring

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Our security practices include encryption, access controls, regular security assessments, and staff training on data protection.

Your Privacy Rights

Under Australian privacy law and international standards, you have several important rights:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to data portability
  • Right to object to certain processing activities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website.

For detailed information about our cookie usage, please refer to our Cookie Policy. Cookie Policy

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected.

Retention periods are determined by legal requirements, business needs, and the nature of the information.

Children's Privacy

Our services are designed for adults and we do not knowingly collect information from individuals under the age of 18.

18+ only

Privacy Policy Updates

We may update this privacy policy to reflect changes in our practices or applicable laws.

We will notify you of significant changes through email or website notices.

Privacy Contact Information

For questions about this privacy policy or to exercise your rights, please contact us:

Company:: cerulonavixa

Address:: 123 Collins Street, Melbourne VIC 3000

Email:: contact@cerulonavixa.com

Phone:: +61 679-053-552

Last Updated: August 25, 2025

Effective Date: August 25, 2025